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  1. PGP in Digital Operations, Quality & Process Excellence (DOPE) |

  2. PGP in Business Analytics & Decision Science (BADS) |

  3. PGP in Service, CX & Communication Leadership (SXCL) |

  4. PGP in Innovation, Design & Business Models (IDBM) |

  5. PGP in Digital Business, Product & Growth (Tech + Business)

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INR 5,000 for any PG Programs of 15 Months

Whe HEPro PG Programs

For future product managers, growth PMs, and digital‑business leaders who need a blend of Digital Operations, Quality & Process, Product strategy, Managerial soft‑skills + CX, UX, Innovation, Design & Business Models, Digital marketing, and Analytics.

PGP in Digital Operations, Quality & Process Excellence (DOPE)

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PGP in Digital Operations, Quality & Process Excellence (DOPE) is a 15‑month, project‑based program that prepares managers to design, improve, and digitally transform core business operations. It blends classic operations management, quality frameworks, and modern digital tools so participants can drive cost reduction, reliability, speed, and customer satisfaction across end‑to‑end processes.​

The program typically starts with foundations in operations strategy, process mapping, Lean, Six Sigma, and quality systems, then moves into advanced topics like supply chain optimisation, process automation, analytics, and operational risk/continuity management. Learners apply these concepts through real projects such as cycle‑time reduction, defect elimination, workflow redesign, and implementation of digital tools (RPA, workflow platforms, dashboards), culminating in a capstone where they lead an operational‑excellence or digital‑operations initiative for a real organisation.

PGP in Business Analytics & Decision Science (BADS)

PGP in Business Analytics & Decision Science (BADS) is a 12–15 month program designed to turn managers into data‑driven decision‑makers who can translate messy business problems into analytical solutions and clear recommendations. It blends quantitative methods, analytics tools, and decision‑science concepts so participants learn not just how to build models, but how to choose the right ones, interpret them, and drive action in real organisations.​

Learners typically build foundations in statistics, quantitative analysis, data management, and visualisation before moving into advanced topics like predictive analytics, forecasting, optimisation, and machine learning for business applications. Throughout, they apply these skills through projects and a capstone that require structuring ambiguous business problems, working with tools such as Python/R/SQL/BI platforms, and presenting evidence‑based recommendations to stakeholders, integrating both analytical rigour and an understanding of human biases and decision psychology.

Business office building with employees sketch or water colour image in colour theme of ye

PGP in Service, CX & Communication Leadership (SXCL)

Business office with employees sketch or water colour image in colour theme of yellow blac

PGP in Service, CX & Communication Leadership (SXCL) is a 12–15 month program designed to develop leaders who can design excellent service experiences, manage customer journeys, and communicate with clarity and influence across channels. It combines service design, customer experience management, and advanced communication skills so that participants learn to understand customer behaviour, map and improve end‑to‑end journeys, and align front‑line operations with brand promises.​

Learners typically build foundations in service marketing, customer psychology, and professional communication, then progress into specialised topics such as digital CX, omnichannel engagement, storytelling, and leading service teams, often using real projects to redesign touchpoints and communication strategies for organisations. By graduation they are equipped to take roles like CX manager, service head, or communication lead, able to diagnose service breakdowns, craft customer‑centric solutions, and drive culture change around experience and communication quality.​

PGP in Innovation, Design & Business Models (IDBM)

PGP in Innovation, Design & Business Models (IDBM) is a 12–15 month program focused on turning managers into innovation leaders who can design human‑centred solutions and convert them into viable, scalable business models. It blends design thinking, creative problem‑solving, and business model innovation so participants learn to deeply understand customer needs, generate and prototype ideas, and then structure revenue, cost, and delivery mechanisms using tools like the Business Model Canvas.​

Learners typically move from foundations in design thinking and customer insight to advanced modules on rapid prototyping, experimentation, and new‑venture or corporate innovation strategy, applying these through projects that redesign products, services, and business models for real organisations. By graduation they are equipped to lead innovation initiatives, launch new offerings, and reshape existing models for digital and competitive contexts, stepping into roles such as product/innovation manager, business designer, or intrapreneur inside established firms.​

Business office building with employees sketch or water colour image in colour theme of ye

PGP in Digital Business, Product & Growth (Tech + Business)

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PGP in Digital Business, Product & Growth is a 12–15 month program aimed at creating “bilingual” leaders who understand both technology and business, and can use that mix to build, launch, and scale digital products and ventures. It combines digital business strategy, product management, and growth/marketing so that participants can design product roadmaps, work with engineering and data teams, and drive user acquisition, engagement, and revenue across the full product lifecycle.​

Learners typically start with foundations in digital business models, market analysis, and customer research, then move into product discovery, UX thinking, agile delivery, experimentation, and growth analytics (including A/B testing, funnels, and pricing). By the end, they have led multiple hands‑on projects or capstones where they define a digital opportunity, build a roadmap and MVP spec, instrument metrics, and run data‑driven growth experiments, preparing them for roles such as product manager, growth lead, or digital business strategist in tech‑driven organisations.

Role targets: APM/PM, Growth PM, Digital Business Lead, Startup Founder

Role targets: Product Manager, Innovation Lead, Business Designer, Service Designer

Role targets: Business Analyst, MIS / Reporting Analyst, Junior Analytics Consultant

Role targets: CX Manager, Service Operations Leader, L&D / Communication Lead

Role targets: Operations Excellence Manager, Quality Lead, Process Improvement Consultant

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