Privacy Policy

1. Information We Collect

1.1 Personal Information

When you register for courses, projects, models, challenges, internships, or mentorship, we may collect:

• Contact details: name, email address, phone number

• Account credentials: username, password

• Profile information: educational background, professional interests, LinkedIn/GitHub URLs

• Submission materials: files, links, screenshots, videos you upload

• Payment information: only if you opt into paid services (handled via secure third‑party payment processors)

1.2 Usage & Device Data

We automatically collect certain technical data when you interact with our Site, including:

• Log data: IP address, browser type/version, operating system, pages visited, timestamps

• Cookies and similar technologies: to remember your preferences, track sessions, analyze trends, and improve usability

2. How We Use Your Information

We use the information we collect to:

1. Provide and maintain the Services (e.g., enroll you in courses, grant certificates).

2. Personalize your experience (e.g., recommend projects, assign mentors).

3. Communicate with you about updates, notifications, and support.

4. Analyze usage patterns to improve our content, features, and performance.

5. Prevent fraud and enforce our Terms of Service.

6. Comply with legal obligations.

3. Sharing & Disclosure

We will not sell or rent your personal information. We may share your data:

• With service providers (e.g., hosting, analytics, email delivery, payment processors) under confidentiality agreements.

• With mentors or employers you opt to work with for internships or mentorship.

• To comply with legal requirements or protect our rights, safety, or property.

• In aggregated or anonymized form for research, analytics, or publicity.

4. Third‑Party Services

Some features rely on third‑party tools (e.g., Stripe, PayPal, Google Analytics, Vimeo). Their privacy practices govern any data you provide to them. We encourage you to read their respective privacy policies.

5. Cookies & Tracking

We use cookies, web beacons, and similar technologies to:

• Remember your login session and preferences

• Understand how you interact with the Site

• Serve targeted content and ads (you may opt out via your browser settings or a cookie consent banner)

6. Data Security

We implement reasonable organizational, technical, and administrative measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission can be guaranteed fully secure.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. You may request deletion of your account and personal data via your dashboard or by contacting us (see Section 10).

8. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

• Access, update, correct, or delete your personal information

• Object to or restrict certain processing

• Export your data (“data portability”)

• Withdraw consent where processing is based on consent
  To exercise these rights, please update your profile settings or contact us at privacy@heprohub.com.

9. Children’s Privacy

Our Services are intended for users aged 16 and above. We do not knowingly collect personal data from children under 16. If you believe we have collected such data, please contact us for removal.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above will reflect any changes. Your continued use of the Services after modifications constitutes acceptance of the revised policy.

11. Contact Us

If you have questions, concerns, or requests about this Privacy Policy, please reach out to:

Privacy Officer
HEPro – Experiential Learning Platform
Thank you for trusting HEPro with your learning journey. We are committed to keeping your data safe and your rights respected.